IT support for DC-area families and small businesses — from someone who explains it in plain English and never makes you feel behind.
A full review of your business technology — devices, network, security, and software. You get a clear written report of what is working and what to fix first.
You do not need to know how any of this works. You just need someone who does.
You do not need to know how any of this works. You just need someone patient enough to explain it and skilled enough to fix it. I work with families, older adults, and everyday people who want to feel confident about their technology — not afraid of it.
You are running a business, not an IT department. I help small businesses in the DC area get their technology working properly, protect their data, and stop wasting money on tools and setups that are not doing the job.
Every service is available in-person across the DMV area or remotely nationwide.
WiFi, printers, smart TVs, streaming devices, laptops, phones — if it plugs in or connects, I can set it up and show you how to use it.
A one-time session reviewing your devices, accounts, and passwords. You leave knowing exactly what is safe and what needs fixing — in plain English.
Slow computer? Phone acting up? I clean it up, remove what does not belong, update what needs updating, and get it running right.
Clicked something suspicious? Got a strange call? I assess the damage, secure what needs securing, and explain what happened so it does not happen again.
Not a class. Not a manual. Just you, me, and whatever you want to learn. We go at your pace. No judgment. No rushing.
A thorough review of your devices, network, security, backups, and software with a clear written report of what to fix first.
Slow WiFi kills productivity. I set up or improve your business network so it is fast, reliable, and secure — with separate access for staff and guests.
Email, Teams, SharePoint, OneDrive — set up correctly and actually explained to your team. Most businesses pay for tools they barely use. I fix that.
For businesses that handle customer data. I help you put the right protections in place without overcomplicating it or overselling you on tools you do not need.
Your part-time IT person — without the full-time cost. I handle issues as they come up, do regular check-ins, and keep your technology working for you.
"I am not here to show off what I know. I am here to take away the fear."
Early in my career, I was sent to help a woman set up a printer. When I arrived, I realized she had just been laid off — let go before she could retire, replaced by technology she had never been taught. She was scared and did not know where to start.
She kept calling and asking for me by name. Every visit, I showed her one new thing. Slowly, the fear went away. She went from overwhelmed to capable.
That is still why I do this work. If you have ever felt behind, embarrassed to ask, or talked over by someone who would not slow down — you are exactly who I am here to help.
Certifications & expertise
Book a free 15-minute call and tell me what is going on. No pressure, no jargon, no upsell. Just a real conversation about what you need.
📞 (240) 990-6406 — hello@smartliveit.com
Serving Burtonsville, Silver Spring, Laurel, College Park, Beltsville & greater DMV — Remote support available nationwide